Nimble Device Help

Where do I find all your Nimble tutorials?

Click here to view all our Nimble Device tutorials.

Where is your User Manual?

You can view the Nimble Beauty Quick Start Guide here.

Nimble Arm Placement

While your Nimble paints, we want to make sure your arms and hands are comfortable, as you'll need to sit as still as possible for the duration of each paint to result in the best manicure quality. Click here to view our arm placement guide.

How does hand and finger placement affect my manicure results?

We here at Nimble have painted over 60,000 fingers since we started 6 years ago. That’s a lot of fingers! We know the key to the best possible Nimble manicure is proper hand and finger placement. When everything is correctly placed, you feel the mo

The plastic at the bottom of the hand rest hurts my fingers.

The ergonomic hand rest is built to support your hand while limiting movement as your hand is painted, to ensure the best possible paint. For comfort, try adjusting your seating position, the height of your chair, your distance from the device, and

How do I best use the Nimble custom arm rest?

The Nimble custom arm rest can be used stacked together or separately. You can use either of the cushions (together, separate, or just 1) to personalize the support your wrist and elbow gets during your manicure. Your comfort is a key to a success! C

The hand assistant is uncomfortable and hurts my hand.

The hand assistant is built to support your hand while limiting movement as your hand is painted, just like how your hand is held in place at the salon. This helps ensure the best possible results. For comfort, try adjusting your seating position, th

My Nimble device will not turn on.

Check that the plug is connected correctly to the Nimble device, that the converter is well connected, and that the converter is connected to the outlet properly. When properly plugged in and ready to be turned on, the Power button should be solid re

How do I connect my Nimble device to WiFi?

Download the Nimble app from the app store and follow the instructions on the app. Or click here to watch a video and step-by-step instructions ( it is exactly the same as how the app will show you)

How do I connect a new phone or replace my current phone to a Nimble device?

Your Nimble device can be paired only with one mobile phone at a time. You must Reset the WiFi on your device to replace or connect a new phone. FYI: Resetting your device's WiFi will reset your Nimble device and you will be required to reconnect you

What are the WiFi requirements?

The device requires a WiFi speed of 2.4GHz.

What nail size does the device accommodate?

The maximum nail size is: 1.06”/2.7cm x 1.06”/2.7cm

How do I reset the WiFi on my Nimble device?

Resetting the WiFi on your Nimble device will erase your device's WiFi connection. You will be required to reconnected your Nimble to the internet to continue using your device. Please follow the instructions in the Nimble app to reset and reconnect

How do I start a manicure?

Once you have completed your Practice manicure, you have the option to select a Signature (4 coats) or an Express (2 coats) manicure. To start a manicure, plug in and power on your device. Once on, your Nimble should be in capsule ready mode. From

How do I finish a manicure?

When the Nimble device has painted all 10 fingers and you've submitted a review, you're ready to wrap up your manicure. Check out our video here, or follow the steps below:

How do I leave a review for my manicure?

Your manicure reviews help our AI and R&D team improve every painting. They're not public and are important for learning purposes! Once you've completed a full manicure of 10 fingers, the review will pop up automatically in your app. Note that it

How do I stop a manicure in the middle of the session?

You can stop your manicure by opening the app and clicking "Stop Manicure.", The hand assist will raise, and your Nimble will go back to Capsule Ready. You will be asked a survey as to why you are stopping the manicure. The "Stop Manicure" feature is

What are the buttons on the device called?

The left button is the Power button. The middle is the Paint button. The right button is the Capsule button. You also have the WiFi and mobile phone icons - these are indicators only. To see visually what each button combination looks like, click

The Power button is solid red.

Your device is off. If you press it the Nimble will turn on and boot up. The Power button will flash red then all the lights will turn off. Then the mobile icon will blink blue and then eventually it will go into Capsule Ready. To see what this looks

The Power button is solid white, and the Capsule button is solid white. The Paint button is off.

Your device is ready to begin a manicure session. Choose Signature / Express from your app (or continue with your Practice Mani if it's your first time) and follow the instructions to insert capsules from there.

The Power button is solid white, the Paint button is solid red. The WiFi light is blinking blue.

Your device is ready for a QR code to connect to WiFi. Follow the instructions on your app to connect your device to WiFi.

My Nimble has white/red buttons ( error state) what do I do?

Please confirm if your Nimble is in Capsule Ready or Error State before proceeding. If your Nimble device displays an error state, please follow these steps:. If there is a brush head missing, you will leave all the capsules inside and then hold down

The center Paint button is solid white, and the hand assist has lifted.

Your device has finished calibrating capsules and is ready to paint!

The mobile phone icon is blinking blue and all other buttons are off.

Your device is updating software, gathering data, or preparing itself for the next task. Hang tight! If this has continued for over 10min, please unplug and replug your device, and power back on. If in doubt, please contact the NimbleCare team for

What colors are available for Express Manis?

To ensure the best quality manicures, we are temporarily only allow select colors to be used for our Express Manis. Our engineers are working hard to make all colors available. Once we do, you won’t need to lift a finger - the software update will pu

What colors are available for Practice Manis?

For your Practice Manicure, we’ve included an extra set of polish capsules in one of the following shades. You must use one of the below shades for your Practice Manicure:N•02 MorelloN•03 CrushN•11 WednesdayN•12 PickyN•16 CardiganN•18 TaosN•19 Eleven

What to expect after returning your Nimble

Here's what to expect once you have returned your Nimble:.

What are these Orange Screws?

The orange screws are our Secure Shipping system, they protect the arm inside the Nimble. Do not remove them until you have paired your Nimble! To learn more about the steps to pair and remove the Secure Shipping System, click here. Pairing will happ

How do I turn off the Nimble?

To turn off the Nimble, it first needs to be in Capsule Ready ( two white buttons) if it is not in that state, then turning it off will result in Error State when you turn it back on. You also need to remove the capsules from inside the Nimble before