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Lock for Transport - Returning Nimble Robotic Arm ErrorsUpdated a year ago

Here is a guide to the errors you could have received when trying to return your Nimble Robitic Arm. 

"Error Returning Nimble Robotic Arm: Your device is currently in an error state." - Your device is currently in an error state. Please contact our NimbleCare team to fix your Nimble device. 

"Error Returning Nimble Robotic Arm: Your device is currently busy. When ready, the Power Button (left) and Capsule Button (right) will be white. You may then try returning the Nimble Robotic arm." - Your device is currently performing a process. Please wait until your device is capsule ready (Power Button (left) and Capsule Button (right) are both white). If the Power Button (left) is red and the Paint Button (middle) is red, please contact our NimbleCare team. 

"Error Returning Nimble Robotic Arm: We could not return the Nimble Robotic Arm because a manicure is currently in progress." - You currently have a manicure in progress. You must complete the current manicure before you can return the Robotic Arm. Once the device is capsule ready (Power Button (left) and Capsule Button (right) are both white), you may then return the Nimble Robotic Arm.

"Error Returning Nimble Robotic Arm: We were unable to reach your device. Please make sure your WiFi is connected and stable." - Your device is currently not connected to the internet. Please check the following and try again:

  • Please ensure your location services are turned on so that the Nimble app can find your WiFi network. 

  • Please ensure your WiFi network is connected to the internet. 

  • Please ensure you have entered the correct password. 

  • Please ensure your screen is bright.

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